Licensed Advisors/Call Center
Sometimes it takes talking to a person — a person who knows — before making a final financial decision. It is an opportunity YouDecide offers to all of our users.
Our 800 number is spotlighted on the consumer website, so there is no searching around for calling information. Our call center, based in Georgia, is available 24/7/365 with licensed advisors available on weekdays from 8am until 7pm EST. Our consumer advisors are highly experienced — with an average of 12 years in customer service and an average of eight years in insurance and financial services.
Plus, we’re quick. 96% of all calls are answered within 15 seconds. And translation services are available.